COVID-19 Update!

Rooms & Guests
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FLEXIBILITY

At Brisas Group, we are committed to bringing you exceptional service and are prepared to welcome you at any of our properties. However, we are aware that your travel plans may be altered given the current situation. We have implemented a flexible reservation policy so you can make any changes without penalty.

For any questions, please contact your reservation executive.

We appreciate you choosing Brisas Group and for putting your trust in us, and we look forward to seeing you soon.

ACTIONS

Grupo Brisas, always concerned with the well-being of our clients and collaborators reinforces the health measures due the current covid-19 crisis.

So your stay can be safe and pleasant.

REGARDING FOOD

  • Kitchen personnel always wear a facemask, and it is constantly changed according to the Distinctive H standards.
  • Before having any contact with any food, hands are washed and disinfected.
  • We handle all food according to established regulation by Distinctive H and Cofepris.
  • We wash and disinfect surfaces, plates and tables with chemicals and expose them to high sanitation temperatures.

ROOM CLEANING

  • We clean and disinfect bathrooms and surfaces with chemical products daily.
  • All whites are daily changed, washed and dried at high temperatures under indicated sanitary measures.
  • Housekeepers and personnel do their activities wearing a facemask.

GENERAL AREAS

  • Restaurants, aisles, lounges, front desk and all surfaces are cleaned and disinfected constantly during the day to ensure all bacteria and pathogens are eliminated.
  • A/C´s are maintained properly.
  • All around the hotel you will find antibacterial gel available for the use of guests and collaborators.

OTHER MEASURES

  • Personnel has been trained to handle all preventive indications.
  • All guests are checked and observed for any virus symptoms in order to be treated by the hotel doctor or be referred to the closest clinic.
  • Reinforcement of the security and hygiene commission in case any crisis has to be attended.
  • Active contact follow-up with local authorities in order to be ready to activate any national protocol.
  • Constant revision and update on all med kits.